Keep in mind that many items are made to order. While most packages will ship quickly within a few days - please allow a turn around time of 7 business days. 


All items are packaged appropriately to insure safe travel. 

Expected delivery time for US shipments is 4 - 7 business days (after turn around time). International varies. 

Insurance and/or faster delivery methods are available for an extra fee. Please send a request to at the time of purchase. 

Arlie Trowbridge is not responsible for items lost or stolen in the mail. 


Please email with requests for exchange or store credit. Customer is responsible for all shipping costs. 


All glass items are created using a flamework technique producing one of a kind yet similar results. While kiln annealed for best strength and durability, glass should always be handled, worn and stored with care. 

Arlie Trowbridge is not responsible for replacing items broken in customer's care.